If you're having trouble maintaining your payments, it's really important that you let us know so that we can help you.
We understand that this may be a very worrying time and we're here to support you as much as we can. Our specially trained advisors are sympathetic and easy to talk to.
You can contact us by emailing firstname.lastname@example.org – please make sure you include your full name, first line of address and postcode, so we can find your account.
Alternatively, you can call us on: 01-8300 800. Calls are charged at the national rate.
If you miss a payment and your account goes into arrears, this may affect your credit rating.