Getting in touch
If you do need to speak to us, we're here for you, but it'll take longer than usual for us to reply.
Deliveries and returns
We’re not currently facing any major disruptions to our delivery service, but things may change at short notice, and we must also ensure that we follow any upcoming government advice. Please make sure you have an up-to-date email address on your online account, so we can get in touch if anything changes.
Using our website
Don't forget you can do the following online, without needing to get in touch:
Keeping our employees safe
Our staff are working from home wherever possible, and in cases where they're needed onsite we've put in safety measures and ensured that social distancing guidelines are being adhered to. Our customer service teams are available from 9am to 7pm, 7 days a week.
Please stay safe and take care of yourself – and thank you so much for being a loyal customer.