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  2. Other FAQs

Other FAQs

COVID-19 (Coronavirus) information

  • COVID-19: latest updates from Oxendales
  • Special message from Fastway
  • Can I still place an order?
  • What should I do if I need to return something during the pandemic?
  • The Coronavirus outbreak has affected me financially and I can’t pay my minimum payment. What should I do?
  • What online services do you offer?

More about us

  • Can you send me a catalogue?
  • Do you sell gift vouchers?
  • Our style & fit promise
  • Where can I find your terms and conditions?

Technical

  • I'm having problems with your website, what should I do?
  • I already shop with you, how do I register my existing account?
  • What should I do if I can't access my account?
  • Why can't I make a payment online?
  • Why won't your website accept my address?
  • How do I log out of this Help Centre?
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