Our customers' experiences are really important to us and we're always looking for ways to improve. Whether you'd like to request shopping advice, make a suggestion or simply send us some feedback, we'd love to hear from you.
There are lots of different ways to contact us – it just depends on which you prefer!
Chat: if a member of our team's available, this is the quickest way to get in touch – just click the button in the bottom left-hand corner. If no-one's available, you can leave us a message.
Email: click the button in the bottom left-hand corner to leave us a message, and we'll get back to you as soon as we can.
Social media: we're available on Facebook Messenger and direct messaging via Twitter; just scroll to the bottom of our homepage to find the icons. NOTE: If you've opted out of third parties, your DM won’t get through to us, sorry!
Phone call: if you like to hear the sound of a human voice, give us a call on 01 8300 800. Calls may be monitored and recorded for training and quality purposes. They're charged at the national rate but will vary depending on your phone company or if using a mobile.