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Oxendales IE
Troubleshooting
Troubleshooting
What to do if you can’t access your account, plus website/app information
Signing in
I already shop with you, how do I register my existing account?
What should I do if I can't access my account?
Using our website
Chatting with us
I'm having problems with your website, what should I do?
Why can't I make a payment online?
Why won't your website accept my address?
Why can't I find this item on your website?
How do I get back to your website?
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About our app
Why has this item disappeared from my shopping bag on the app?
Are there any limitations to the stock and products on your app?
How do I download your app?
Your app's not working, what should I do?