Payments, financial help & support

Need further support from us?

• What should I do if I'm struggling to pay my minimum payment?
• How to make a complaint

Ways to pay

• How do I make a payment on my account?
• Can I pay by credit/debit card?
• Can I pay by standing order?
• Can I pay via SMS?
• Can I pay by Bill Pay/Post Point?
• Can I pay by Payzone?

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Other payment information

• Can I change my payment date?
• Can I make a payment before my statement’s issued?
• How much do I need to pay you?
• What should I do if my payment isn't showing on my account?
• Why have I received a SMS with a payment link?
• I've made a payment online but I'm being asked to put in a code?