My Account

Information on your statement

• Do you offer paperless statements?
• When will I receive my first statement?
• What's my APR?

Help with your statement

• I need help understanding my statement
• Can you tell me more about my interest charge?
• Can you tell me more about my minimum payment?
• Can you tell me what this entry on my statement means?

Closing your account

• How do I close my account?
• My relative / friend was a customer and has passed away; what do I need to do?

Your credit limit

• Can I decrease my credit limit?
• Can I increase my credit limit?

Your personal details and preferences

• How do I update my address?
• How do I update my telephone number/email address?
• How do I change the name on my account?
• How do I update my card details?
• How do I unsubscribe from your emails?